Here to help
From the first conversation to the finished piece, this is how an order with Rumah Jarum comes together.
01
Book a consultation
Fill in our booking form. Consultations run Monday to Friday, 10.00–16.00, at our Jakarta Selatan workshop or by video call. Arrivals more than 15 minutes late will be rescheduled.
02
Receive your quotation
Based on your sketches or references, we send you a quotation per design.
03
Sampling
Paid in full to begin. Includes pattern making and 2 free revisions. Sampling takes 7–14 working days.
04
Production
A 50% deposit to start, with the balance before delivery. Minimum order 12 pcs per design. Every piece is checked by our team before it leaves the studio.